The SHAPES' Advantage
SHAPES: Collaborative Solutions for Shared Success
SHAPES’ is more than a distributor and manufacturer. We are a dedicated business partner committed to helping our customers grow, operate more efficiently, and complete projects with confidence.
A Partner, Not a Vendor
From convenient online ordering and customized marketing materials to hands-on training, industry resources, and customer-driven programs, our personalized services support your team at every stage.
Every service on this page exists for one reason: to make your business easier to run. Order faster, market under your own brand, put trained people in front of customers, and lean on our team when a job gets complicated.
Not every program fits every customer, and that is the point. Your Regional Sales Representative will help you assemble the mix that matches how you buy, who you sell to, and where you want to grow.
What's Included
- Dealer Portal & online ordering
- Co-branded sales literature
- Product & installation training
- Hub-and-spoke program support
- White papers & industry insight
- Customer-driven programs
- BidEdge - Coming Soon
Dealer Portal and Online Ordering
Do Business with SHAPES' on your Schedule
Access product information, request quotes, review orders, and manage your account through the SHAPES’ Dealer Portal. Our online tools make it easier to do business with SHAPES’—whenever and wherever it is convenient for you.
Contact your Regional Sales Representative to learn about Dealer Portal access and available online ordering options.
Customized Sales Literature
Sell Our Products Under Your Local Brand
Give your customers professional product information featuring your business. Select SHAPES’ literature can be customized with your company logo, address, and contact information, helping your team build awareness and promote products under your own local brand.
Product and Installation Training
Knowledgeable Teams Create Better Customer Experiences
SHAPES’ provides product education and installation training to help salespeople, dealers, and installers understand our products and work more efficiently in the field.
Training opportunities may include:
- PrimeAlux product and installation training
- Ornamental aluminum product education
- New-product demonstrations
- Sales and technical training
- Installation best practices
Hub-and-Spoke Program Support
Our hub-and-spoke approach helps customers expand product availability, support local markets, and build stronger dealer and installer networks. SHAPES’ works with participating customers to assist with program design, product education, and training throughout the network.
Program design
We help structure the hub location, stocking mix, and spoke coverage.
Product education
Your spokes learn the line so they can sell and install it correctly.
Network training
Ongoing support for dealers and installers as the network expands.
Industry Knowledge and Resources
SHAPES Shares Expert Knowledge to help Customers Stay Informed and Make Confident Business and project decisions.
White Papers
Our website features a growing collection of white papers covering multiple products, applications, industry trends, technical considerations, and business topics. These educational resources provide valuable information for dealers, distributors, builders, architects, contractors, and other industry professionals.
Public Relations
The SHAPES’ Public Relations page also features company news, expert perspectives, product developments, project highlights, and industry insights. Together, these resources demonstrate our commitment to sharing knowledge and supporting the industries we serve.
Customer-Driven Programs
Voice of the Customer
The best improvements begin by listening. SHAPES’ conducts an annual Net Promoter Score survey to better understand the customer experience, identify opportunities, and ensure our priorities reflect the needs of the businesses we serve.
Our quarterly Customer Advisory Council events provide another forum for key customers to share market insights, discuss challenges, and help shape future products, services, and programs.
Customer Promotions
SHAPES’ develop targeted promotions that help customers manage inventory, capture new opportunities, and increase sales. Programs may include promotional truckload sales, seasonal offers, and our March Merch Madness sales event.
Availability, timing, products, and program requirements may vary. Ask your sales representative for any current programs.
Continuous Investment in Customer Service
We keep putting money back into your projects
We continue to invest in upgraded equipment, technology, training, and customer-focused programs. These improvements are designed to increase efficiency, strengthen service, expand capabilities, and keep customer projects moving.
Upgraded Equipment
Newer machinery on the floor, more capacity per shift.
Technology
Ordering and account tools that cut steps out of your day.
Training
Our people and yours, kept current on the product line.
Customer Programs
Stocking, hub, and promotional programs that keep evolving.
Let's Build Your Next Opportunity
Whether you need easier ordering, customized marketing support, product training, installation guidance, industry resources, or a program tailored to your market, SHAPES is ready to help.
Contact your SHAPES’ Regional Sales Representative to learn which personalized services are available for your business.