Customer Service

Everything our dealers and customers need to place an order, register a warranty, or get support, in one place.

Support

Documents and Contacts for SHAPES' Customers

Terms and conditions, product documentation, order forms, and the credit application you need to do business with SHAPES Unlimited, Inc. along with direct contacts for our customer service team.

Customer Service Contacts

Fence & Gate Contacts - Territory Map
Territory Map

Fence & Gate Contacts

Hover a state or a card to isolate a territory
Blank map of the United States, territories not included Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia West Virginia Wisconsin Wyoming District of Columbia District of Columbia
Screens and Window Components Contacts - Territory Map
Territory Map

Screens and Window Components Contacts

Hover a state or a card to isolate a territory
Blank map of the United States, territories not included Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia West Virginia Wisconsin Wyoming District of Columbia District of Columbia

Contacts

Customer Service Contacts

Corey Keller

Customer Service Manager

Frank Harris

Senior Customer Care Representative

Rich Spisak

Senior Customer Care Representative

General

Terms & Conditions

PDF

Quality Manual

PDF

New Customer Credit Application

PDF

Purchase and Product Documents

Care and Maintenance

PDF

Engineering Test Reports

PDF

Claim Resolution

PDF

Warranty Registration, Fence and Rail

PDF

Warranty Registration, Window

PDF

Order Forms

Fence Order Form

PDF

Handrail Order Form

PDF

PrimeAlux Order Form

PDF

Fence Stiffener Order Form

PDF

Window Screen and Component Order Form

PDF

Aluminum Trim Coil Order Form

PDF

Product Drawing Library

Find dimensions and technical specifications for every SHAPES Unlimited, Inc. product in our drawing library.

Can't Find What You're Looking For?

Contact a SHAPES’ representative for anything not listed above.