FAQs

Shapes Unlimited, Inc. is a wholesale distributor of decorative aluminum knock-down and assembled fence products, window screen extrusions with accompanying hardware, aluminum stiffeners for vinyl fence & railing, and other aluminum products.

As a wholesale distributor, we sell only to the trade; we do not sell to the general public. If you wish to contact us regarding pricing or quoting of any kind, you must be part of a contractor, installer, or window manufacturer business.

Give us a call, and we can recommend professional companies in your area for your given product, who would be happy to assist you.

Our General Terms and Conditions of Sale are located on our Customer Service page.

Orders can be emailed in to our order processing team, or faxed in. Orders are acknowledged within 24 hours of receipt, and you will receive a copy of the sales order for your records.

We accept all major credit cards (up to a maximum dollar amount of $7,500). Wire transfers, ACH transfers, check, and certified checks are also accepted.

All transactions are taxable according to the laws of the state where the purchase is going unless a resale certificate or tax exemption certificate is provided. We do not charge tax, we have to collect it.

All new customers must be prepayment for the first 2 orders to setup a history on the account, and then we can provide a credit application for evaluation. Credit will only be granted to new customers with the meeting of certain prerequisites. Net 30 days terms are awarded to customers who qualify.

For lineal knock-down fence products & window screen extrusions, we allow (90) days for return, as long as the terms of the Shapes Unlimited policy are met. For Ohio fence assembled fence panels & gates, we allow (30) days as long as the terms of the Shapes Unlimited policy are met.

Our customers have the choice of using Fedex LTL freight, having a Shapes Unlimited truck deliver to you (up to 20,000 lbs.), or having a 48′ or 53′ box or flatbed truck deliver for full truckload orders (30,000 lbs.+) If you have a preferred LTL or other freight company you would like us to use, simply provide their info and account number and we’ll ship.

Typically, we allow 3-5 days for in stock materials to ship out of the Shapes warehouse, either with LTL freight or on a Shapes or contracted truck. Non-stocked materials will have a lead time, which can vary from as little as 1-2 weeks up until 10 weeks.

We sell full bundles of lineal fence products, also called knock-downs, in Residential, Commercial and Industrial grades, to fence contractors, installers, distributors, etc. We sell these primarily to those companies who build or distribute their own aluminum fence panels, so they can build/install or ship based on their own schedules, instead of having to wait for another fence supplier to build the panels and ship to them. These products are fully fabricated, powder coated, and ready to assemble.

All of Shapes Unlimited knock-down fence products, window screen extrusions, and other extrusion are packed and sold in full bundle quantities only. Corner keys, springs, pull tabs, and other hardware for window screen extrusions are sold in full box quantities only.

Yes we can, that’s one of our specialties!! We can provide you with the assembly jigs, color matched assembly screws, diagrams for assembly, on-site assembly training, etc. so you can build your own fence panels resulting in quicker installs as well as gaining an advantage on your competition.

Yes, we assemble fence panels in our Ohio Fence facility, across from the main warehouse. We assemble panels in 3 different grades, Residential, Commercial and Industrial grades. Lead times vary for assembled fence products, but our goal is to have your order ready within 3 weeks of placing the order.

Yes, we fabricate, weld & powder coat all of our gates in house, which allows us to ensure the gates pass our strict quality standards for workmanship and finishing.

That depends. If you want to build your own fence panels, we would suggest buying the knock-downs so you can assemble panels as needed and install, with your own labor, this is the more cost effective way. If you want to buy ready to install panels, also known as job lots, all you have to do is take the fence to the site and install. The assembled panels do cost more than the knock-downs.

Yes we can!! We stock a number of powder coated aluminum extrusions that require further processing.

Yes we can!! As a stocking distributor, we can utilize a stocking agreement to create a customized stocking package tailored specifically for you based on your volume of product usage, and frequency of deliveries.

All of our decorative aluminum fence products, welded gates, have a powder coated finish, meeting or exceeding AAMA standards.

Aluminum stiffeners are inserted into the vinyl profile to provide strength, rigidity and prevent sagging or deformation of the vinyl profile due to exposure to heat.

Our 75,000 sq. ft. warehouse and 25,000 sq. ft. Ohio Fence facility is located at 590 E Western Reserve, Youngstown, Ohio 44514.